What is Wayfinder and who is it for?
Wayfinder is a unified platform for provider discovery, RFP management, and network analytics built for Medicaid case management agencies, HCBS provider agencies, and individuals with disabilities and their families in Colorado. Founded in 2020, we're a public benefit corporation proudly based in Denver, dedicated to making home and community-based services more accessible and efficient for everyone involved.
How does Wayfinder work?
For individuals and families, Wayfinder simplifies finding the right HCBS providers through our searchable directory and streamlined RFP process. Case management agencies use our platform to manage service requests, discover high-quality provider agencies, and gain insights through analytics. Provider agencies can claim their profiles, showcase their services, respond to RFPs, and connect with prospective clients — all in one place.
What is a Request for Proposals (RFP)?
An RFP is the process by which a case manager makes a service request on behalf of a client, such as for in-home care services (homemaker, etc.) or community-based services (behavioral support, community connector, etc.), or any HCBS waiver service. Wayfinder automatically notifies relevant providers in the community, and if the provider is available, they can respond on Wayfinder. Ultimately, the individual seeking services and their family makes the decision based on their care needs, with guidance and support from their case manager throughout the process. RFPs are designed to ensure that all providers in the community have equal opportunity to connect with potential clients.
What does Wayfinder cost?
Wayfinder is free for individuals enrolled at our partner case management agencies. Medicaid provider agencies can also claim their profiles, respond to RFPs, and connect with prospective clients at no cost. For case management agencies seeking to streamline RFP management, we charge a subscription fee based on the size of the agency.
Which case management agencies do you currently work with?
We currently partner with A&I Avenues (Boulder and Broomfield counties), Developmental Pathways (Adams, Arapahoe, Douglas and Elbert counties, and the city of Aurora), Foothills Gateway (Larimer County), and Rocky Mountain Human Services (Denver county). We are expanding to additional CMAs in early 2026 — stay tuned for an announcement!
Are you hiring?
We don't have any open positions at the moment, but we're always happy to hear from talented individuals who are passionate about our mission. Feel free to get on our hiring radar to be notified when a new position opens up.
I still have questions.
We maintain a comprehensive help center with answers to many common questions about using Wayfinder. Check it out, or if you can't find what you're looking for, feel free to contact us.








